top of page

Customer Service Executive

Kuchai Lama, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Recruit Hero helps talents to connect with best companies and jobs in Malaysia. We're currently looking for Customer Service Executive for a company hiring in Kuchai Lama, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. You'll get to know more details about the job & company if shortlisted.

Customer Service Executive Job Descriptions

Job Responsibilities:
  • Handling inbound calls regarding general & complicated issues from customers/merchants.
  • Handling outbound or follow-up calls to customer/merchants whenever required.
  • Review assigned cases and reply promptly to customers within targeted timeline by giving proper suggestions in order to help customers/merchants.
  • Managing ad-hoc administrations, also communicating and coordinating with internal departments when required.
  • Monitor daily orders and ensure each orders are well taken care of while within our SLA.
  • Constantly evaluate and identify opportunities to improve processes that positively enhance customer/merchant experience.
  • Working hour: Two shifts. 5 days per Week. 9am – 6pm or 1pm – 10pm

Job Requirements:
  • Has at least two (2) years of working experience in the related field is required for this position.
  • Own at least Diploma/ Advanced/ Higher/ Graduate Diploma, or Bachelor’s Degree/ Post Graduate Diploma/ Professional Degree, or Professional Certificate
  • Required language to perform work: Able to speak, read & write in Mandarin, English, and Bahasa Malaysia
  • Malaysian only
  • Below 35 years old

Employee Benefits:
  • Basic Salary
  • Parking Claim
  • Insurance
  • Phone Allowance
  • Career Growth
  • Performance Rewards
  • Annual Leave
  • Medical Benefit [Medical, Dental, Optical]
  • Salary Increment
  • Yearly Company Trip
  • Bonus

Customer Service Executive Skills

Customer Service Executive Salary

Average salary for Customer Service Executive ranges from RM 2,520 to RM 4,680 per month

iMoney Group
iFast Financial
How It Works

Stop Searching

Stop the endless job searching & apply. Instead, get interview invitations from companies who are interested in you.

Job Matching

Based on your profile, we match you with relevant jobs. Your contact information are hidden until you accept their interview invitations. 

Always Free

On DG Hero, everything is free for our talents. We charge the companies when they found talents they like.

Online Job Matching

Intelligent Job Matching

DG Hero's intelligent job matching enables everyone to land better jobs without having to waste time searching & applying for jobs.

We match you with relevant jobs while protecting your privacy. It's a better way for everyone to land jobs easily!

Highlight Your Soft Skills

Our quick registration process enables you to stand out from the crowd by highlighting critical soft skills in your profile.


92% hiring managers agree soft skills are as important as technical skills!

Recruit Hero Talent Soft Skills

Your Privacy Is Our Priority

We only match you to relevant jobs & companies, preventing irrelevant companies to search and view your personal information.

We never reveal your contact information including email address, phone number & address to anyone, unless with your permission, usually when you agree to attend an interview with the company.

Registration Is Easy!

You can quickly complete the registration through your mobile phone or computer, even you don't have your resume ready now.

You may upload your resume and complete other details later at your convenience. 

"DG Hero saves my time! I no longer have to actively search for jobs"
- Lionel Yong, Full Stack Developer

Your Dream Job Is Waiting

Get interview invitations from leading companies in Malaysia

bottom of page